Experience Consent Policy

For Ceragem Customers:

1. Customer understands & agrees to comply with the rules & regulations of product experience & center and must follow center owner and/or staff’s instructions.

2. Customer willing to avail experience must ensure to understand product usage method & mode of operation before experiencing the product and while experiencing must ensure to follow safety instructions; the customer shall be liable for any problem ensued out of non-compliance of above.

3. Customer agrees to voluntarily experience on his/her own will & comfort. Ceragem assumes that the customer who wants to experience is physically fit to experience the product; customers in general are instructed hereby to stop product usage and to consult their physician immediately in case of any bodily discomfort or abnormality attributable to a particular physical condition or body ailment.

4. Customer understands that Ceragem Center is not a hospital or any medical Clinics and recognizes that Master V3 & Master V4 are Class B medical device approved by CDSCO. Moreover, the customer understands that the intended use of Master V3 and Master V4 is intended to provide THERAPEUTIC MASSAGE to occupants of a bed for the treatment of body aches and pains.

5. Customer understands the center owner or the staffs are not doctors, medical and/or healthcare professionals with relevant certificates. The customer is advised to consult a qualified medical practitioner for disease diagnosis & treatment of any disease or any particular state of body or mind.

6. Customer understands that any instruction imparted by center owner and/or staff about product usage method, safety, spine management, and health management is general in nature and should not be construed as any medical opinion.

7. Customer understands and agrees that persons with certain physical and/or mental disability, elderly persons or young kids must be accompanied by a guardian or care taker and not be left unattended within center premises.

8. The Center reserves the right to refuse to provide product experience to any customer (not limited to examples) such as drug addict, alcoholic, wearing dirty and thereby unhygienic clothes etc.

9. Customer having an infectious disease that affects other customers is prohibited from entering the center.

Customer declares that he/she has read & understood fully the contents hereinabove and with this confirms that his/her physical condition is suitable for the product experience and that nothing has been hidden.

For Center Owner & Staff:

The Center Owner declares that he/she has read and understood fully the contents and agrees to comply with these:

1. The Center Owner must understand and agree to comply with the rules and regulations as stated in the Distributorship agreement.

2. The Center Owner must ensure to explain the product usage method, mode of operation, and safety instructions to the customer before giving them product experience.

3. The Center Owner must ensure that the customer agrees to voluntarily experience on his/her own will and comfort. Additionally, the Center Owner should ensure that the customer who wants to experience is physically fit for the product.

4. The Center Owner should instruct the customers to stop product usage and to consult their physician immediately in case of any bodily discomfort or abnormality attributable to a particular physical condition or body ailment.

5. The Center Owner understands that the Ceragem Center is not a hospital or any medical clinic and recognizes that the Master V3 and Master V4 is intended to provide THERAPEUTIC MASSAGE to occupants of a bed for the treatment of body aches and pains.

6. The Center Owner understands that they or their staff are not doctors, medical and/or healthcare professionals with relevant certificates. They should advise customers to consult a qualified medical practitioner for disease diagnosis and treatment of any disease or any particular state of body or mind.

7. The Center Owner and/or staff can share information related to product usage method, safety, spine management, and health management in their center. Center Owners should not claim any medical benefits of their product for any particular diseases.

8. The Center Owner understands and agrees that persons with certain physical and/or mental disabilities, elderly persons, or young children must be accompanied by a guardian or caretaker and not be left unattended within the center premises.

9. The Center Owner reserves the right to refuse to provide product experience to any customer (not limited to examples) such as drug addicts, alcoholics, or those wearing dirty and thereby unhygienic clothes, etc.

10. The Center Owner should prohibit Customers having an infectious disease that affects other customers from entering the center.