A Globally-renowned Healthcare Company

Ceragem Logo

Notice Board

Latest Announcements from Ceragem

Published: Dec 23, 2025

This notice is to officially inform all concerned that Ceratonic Mat Ceraball S1 (CGM EMT-SS1401) has been discontinued with effect from 23 December 2025.

Please be assured that after-sales service (A/S) for the Ceratonic Mat Ceraball S1 will continue for up to one (1) year from the date of shipment, in accordance with our established after-sales service policy.

For any questions regarding this discontinuation or for information on alternative products, please feel free to contact our Marketing Support Team (A/S). We appreciate your cooperation and look forward to continuing our valued relationship.

Published: Jan 1, 2024

Due to the nature of the product, this product cannot be returned or refunded.

In the unlikely event that you receive a damaged or defective item, request for exchange should be raised within 5 days of receiving the product, once request is raised our team will review your request and inspect the item. We’re happy to exchange the item for a new one in case the product or the part is unrepairable.

Published: Aug 8, 2024

We regret to inform you that the Ceragem CE-900 is no longer available for purchase from 03 Aug 2024. We understand that this news may come as a disappointment to our valued customers who have enjoyed the benefits of this product.

Published: May 12, 2023

We regret to inform you that the Ceragem RL1 (Model No: CGM-RL1 91) is no longer available for purchase from 5 May 2023. We understand that this news may come as a disappointment to our valued customers who have enjoyed the benefits of this product.

Published: Nov 10, 2022

We regret to inform you that the Youridm S (Model No: CGM EBD-1201 91) is no longer available for purchase from 4 Nov 2022. We understand that this news may come as a disappointment to our valued customers who have enjoyed the benefits of this product.

Published: July 27, 2021

We regret to inform you that the Ceragem Ray D (Model No: CGM ESK-1201 91) is no longer available for purchase from 20 July 2021

Published: Jan 1, 2018

Subject to the conditions of this limited warranty, Ceragem warrants this product to be free from defects in design, material, and workmanship at the time of its original purchase by the consumer. This limited warranty will last for a period of one (1) year from the original date of purchase of the product.

Published: June 1, 2015

We regret to inform you that the Ceragem Reflax (Model No: CGM ECB-1201 91) is no longer available for purchase from 25 May 2015.

Echom Request Form

Echom Form

Submit an Anonymous Feedback

Anonymous Feedback

Follow-up Request

Fill the below form to request a follow-up

Follow-Up Form